Comcast Commemorates 50th Anniversary of the March on Washington Across Multiple Platforms

Interactive Website Chronicles Civil Rights Movement History on HisDreamOurStories.com; Video Interviews with Civil Right Leaders, Including Rev. Billy Kyles, Mamie Chalmers, Rep. John Lewis, and Former U.N. Ambassador Andrew Young to be Available through Xfinity On Demand, Online, Comcast Newsmakers and E-Book

PHILADELPHIA, PA – August 22, 2013 – To commemorate the 50th anniversary of the March on Washington for Jobs and Freedom, a major milestone of the Civil Rights Movement where Dr. Martin Luther King, Jr. delivered his historic “I Have a Dream” speech, Comcast has created a first of its kind video compilation to help chronicle the history and impact of the movement. Called His Dream, Our Stories, the package includes more than 80 unique and personal interviews with civic leaders, elders, clergy, and activists, and will be available on Xfinity On Demand and online through October 12th and permanently at HisDreamOurStories.com.

Through commentary and archived footage, His Dream, Our Stories chronicles the March on Washington, the legacy of Dr. Martin Luther King, Jr. and the Civil Rights Movement through interviews from influential leaders, including Rev. Billy Kyles, Rev. Jesse Jackson, Sr., former U.N. Ambassador Andrew Young, Ernest Green of the Little Rock Nine, political leaders like Rep. John Lewis and attendees of the March on Washington, the Detroit Walk to Freedom and the Selma-Montgomery March. Other topics include sit-ins of the 1960s, the Atlanta Student Movement, Memphis Sanitation Workers Strike of 1968 and the impact and legacy of the Civil Rights Movement on minority communities of all types.

In addition to viewing the full library of interviews, visitors to HisDreamOurStories.com will be able to submit their own stories commemorating the 50th anniversary of this pivotal event in our nation’s history. Users will also be able to discover and learn about civil rights organizations which continue to work toward equality and freedom, including the National Coalition on Black Civic Participation, the National Urban League, the National Association for the Advancement of Colored People and the National Civil Rights Museum.

“Comcast and NBCUniversal are proud to contribute to this anniversary with such compelling content about the fight for civil rights,” said Charisse R. Lillie, Vice President of Community Investment, Comcast Corporation, and President of the Comcast Foundation. “It’s important to remember Dr. King’s legacy, and this unprecedented interactive multimedia package enables stories to be shared like never before.”

In addition to HisDreamOurStories.com, which serves as the ongoing online location for footage, features and finding and sharing information about the Civil Rights Movement, Comcast and NBCUniversal are making the content available across a variety of other platforms as part of current and planned coverage of the August 28th March on Washington anniversary.

• His Dream, Our Stories e-book: In late August, an educational e-book from NBC Publishing including 25 videos and an introduction from news journalist Lester Holt will be available to download for free on iTunes, Amazon and Nook stores.
• MSNBC: Will feature His Dream, Our Stories content online.
• And much more!

Additionally, anyone interested in utilizing the rich content library of His Dream, Our Stories can embed any of the videos to share content on their own websites, blogs and social media platforms.

For more information about Comcast and NBCUniversal’s diversity and inclusion efforts, visit www.comcast.com/diversity.

About Comcast Corporation:
Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates 30 news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit www.comcastcorporation.com for more information.

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Media Contact:
Katie Lubenow
Katie_Lubenow@comcast.com
215-286-5691

‘Heroes Get Hired,’ A Free eBook For Veterans From NBC Publishing & Citi

February 20, 2013 – NEW YORK – A free eBook and guide for veterans, Heroes Get Hired: How to Use Your Military Experience to Master the Interview, has been released today by NBC Publishing. Sponsored by Citi and produced in collaboration with Iraq and Afghanistan Veterans of America (IAVA) and the Military Spouse Corporate Career Network (MSCCN), this free enhanced eBook by Michelle Tillis Lederman provides a resource to aid veterans in the difficult career transition from military service into civilian employment. Featuring an introduction by Medal of Honor recipient and NBC News and MSNBC military analyst Col. Jack Jacobs (Ret.), as well as editorial input from IAVA and MSCCN, two leading veterans service organizations, the invaluable information provided in Heroes Get Hired includes specialized advice and coaching designed to meet the unique needs of veteran job-seekers and their families. Lederman’s eBook includes job search and interview tips, real-life success stories, and instructional videos that feature IAVA member veterans interacting with seasoned human resources professionals in order to visualize and demonstrate key concepts.  “As a part of NBCU’s continued commitment to veterans, NBC Publishing is proud to create a project that gives something back to all of the servicemen and women that have done so much for our country,” says Vice President and General Manager of NBC Publishing, Michael Fabiano, “It was an incredible collaboration between many organizations and individuals and really focuses on very practical methods to prepare for the interview process.” Citi’s support for Heroes Get Hired underscores the work of Citi Salutes™, a firm-wide initiative that focuses on career opportunities for veterans and their families, partnerships with veterans service organizations through Citi Community Development, and the development of Citibank financial products and services tailored to the greater military community. “Citi employs more than 2,000 military veterans, many of whom faced the challenge of transitioning directly from active-duty service to the civilian workplace,” said Suni Harford, Citi’s Regional Head of Markets for North America. “Through our support of this free e-book, Citi aims to make the job search process less daunting and more likely to end positively: with a great job and a long, successful career that builds on the qualities and talents of our service members and their families.” Heroes Get Hired: How to Use Your Military Experience to Master the Interview is now available in both enhanced and non-enhanced versions as a free download for e-reading devices such as Kindle, Nook, iPad, iPhone, iPod, Sony Reader, Kobo, and Google Nexus. For veterans and family members without access to a dedicated e-reader, Heroes Get Hired: How to Use Your Military Experience to Master the Interview will also be available in full, free of charge, at HeroesGetHired.com. # # # About the Author Michelle Tillis Lederman, author of The 11 Laws of Likability, is the founder of Executive Essentials, a training company that provides communications and leadership programs, as well as executive coaching services. She has delivered seminars internationally for fortune 500 companies, universities, high schools, and nonprofit organizations. She has been quoted in the New York Times, The Star Ledger, Working Mother and Real Simple magazines, US News & World Report, on MSNBC, and Monster.com among others. Her book, articles, quizzes and videos have been featured on USA Today, AOL, Forbes, CNBC, and About.com. Visit www.michelletillislederman.com for more information. About NBC Publishing NBC Publishing is a division of NBCUniversal Media, LLC that focuses on developing digital publishing projects from content created within the NBCUniversal and Comcast family of properties, as well as publishing original works with outside authors and publishing partners. Visit www.nbcpublishing.com for more information. Aabout Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Additional information may be found at www.citigroup.com and www.citisalutes.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://new.citi.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

For more information contact: Marie Wicht NBC News e: marie.wicht@nbcuni.com

Book Expo America 2011: Surprisingly Touching!

Another Book Expo America has come and gone.

This was my twelfth time attending so when comparing this year's show to previous ones, I'd have to say the crowds of publishers, booksellers, librarians, and authors seemed less anxious about all things digital and instead appeared ready to openly embrace the undeniable fact that digital book products are here to stay.

Everyone I ran into wanted to discuss eBooks, Apps, eReaders, tablets, and whatever else might be coming down the pike. They also seemed genuinely interested to learn more and excited in making the various new content formats and sales channels work in their favor.

In addition to these conversations, more evidence was found during Publishers Launch, an all day seminar that dealt with a variety of hot topics and pressing issues surrounding the book industry today. Several who attended these sessions were from international companies facing similar challenges of their own. The conference within a conference was presented by Mike Shatzkin (Video Interview) and Michael Cader and gave the 120 or so in attendance an opportunity to hear industry heavies like Evan Schnittman of Bloomsbury, Tom Turvey of Google Books, Steve Potash of Overdrive, Dominique Raccah of Sourcebooks, Simon Lipskar of Writer's House, Charlie Redmayne of HarperCollins, Cameron Drew of Kobo, and many, many more. Overall it was a very informative series of panel sessions that provided much food for thought and spurred a lot of debate.

Speaking of Kobo: It was this Canadian based company that added to the list of BEA surprises by announcing a new eReader with a Pearl eInk touchscreen, the Kobo Touch. In doing so they attempted to steal some much anticipated thunder from Barnes & Noble who the following day introduced a new Nook eReader featuring (you guessed it) a Pearl eInk touchscreen display. In a previous post I had suggested this type of device would be coming from B&N, but must admit I didn't expect to see one from Kobo as well. So now there are three basic touchscreen eReaders available at affordable prices. The Kobo Touch, Sony's Touch Edition, and the new Nook, a spiffy, sleek device billed as the "simple touch reader."

I must say this Nook appears to be a vast improvement over the first model and so far all the reviews have been quite positive. So between this new low-priced option and the critically-acclaimed Nook Color, B&N's share of the eReader market should continue to grow, especially with women readers. At this point, it will be quite disappointing if Amazon's next Kindle doesn't follow suit and include a touchscreen, but most analysts expect such a device will be announced shortly before the holiday season, if not sooner.

But as surprising as the Kobo press conference and the quality of the new Nook was, hands down the biggest eyebrow raising moment occurred just before BEA even began with the astounding announcement that legendary publisher turned literary agent Larry Kirshbaum would head the publishing division of Amazon. I don't believe anyone saw that coming and the implications of what this development means will most likely not be fully evident for months to come. But soon an experienced team of publishing pros selected and overseen by Mr. Kirshbaum will begin releasing works by prominent authors, most exclusively available only through the Kindle store, which will certainly be an interesting development for consumers, authors, and competing publishers alike.

Barnes & Noble has published books for years, but how long will it be before they introduce a full-fledged publishing arm of their own led by another cracker-jack publishing legend?

Perhaps we'll find out at Book Expo America 2012!

The French (Digital) Revolution: My Week in Paris - Part One

I was recently invited by the French-American Federation of Publishers to spend a week in Paris along with fellow American publishing pros Evan Schnittman of Bloomsbury, Mitzi Angel of FSG, and Ira Silverberg of Sterling Lord Literistic.

The intent was for our group to meet with several of the top publishers like Gallimard, Flammarion, and La Martiniere and booksellers like La Procure and Fnac in France to discuss the burning topic of eBooks, Enhanced eBooks, Apps, and the various challenges currently facing our industry when it comes to all things digital. Needless to say, it was a great privilege and the business trip of a lifetime that provided me with a new perspective and plenty of food for thought (and I'm not just referring to all the amazing cheeses or baguettes!).

We first met with the Ministry of Culture and Communications where we learned, among other things, about how the government supports the local independent bookshops by not allowing price reductions on any books published in France, which prevents an indie or chain store from being undersold by a competitor, such as Amazon.fr. Instead, stores are expected to sink or swim based on the shopping experience they provide to their customers. And if a store struggles to live up to expectations, then pointers are given to an owner on how to create a good shopping environment. In other words, every effort is made to prevent a store from shutting its doors. This may seem incredible, but it's just one reflection of how committed the French are to preserving the written word and their culture at large. And it must be working because from what I could see, it seemed like there were independent bookstores, large and small, around every street corner.

But much of what was discussed centered around the issue of eBooks and whether or not they would be welcomed or disdained by French readers. Everyone seemed to acknowledge the growth of eBooks as inevitable, but no-one felt confident one way or the other predicting at what pace they would be accepted or impact the sales of print books. To date, books published in France are not available from Amazon.fr, which means they are not available on Kindle. The few times I did see a Kindle being used on a bus or the metro, the person using it was reading in English. Were they French, British, American, or none of the above? There was no way of telling and confess I wish I'd taken the opportunity to ask.

There are a few e-Readers available online in France, most notably from Sony, iRiver, and Bookeen. And while there I visited a Virgin Megastore at The Louvre to give them a try and must say each had their pros and cons. One other device released this past November is the FnacBook, an e-Ink Reader launched by Fnac, the largest bookstore chain in France, the equivalent of our Barnes & Noble or Best Buy. This device is just OK and we were told that a new, improved model will be coming in the spring. Since eBooks currently represent a little less than 1% of the total market, it was no surprise that the only place I saw one of these eReaders was at the Fnac headquarters. One thing everyone seemed to agree on, is that when the Kindle becomes available with French titles for download, the eBook market will significantly increase.

The other major player that concerns the French is Google France and the eventual purchase of eBooks from their cloud-based store. Ads for iPads were everywhere in the streets of Paris and it won't be long before the other tablets begin to catch on as well, which means lots of access to both Google Editions and the iBookstore. The one portable device I did see in the hands of practically everyone, everywhere was the iPhone! But will the French want to read on such a small screen? Only time will tell.

Regardless of how consumers in France feel about reading digitally, one thing is pretty certain, eBooks are coming on strong later this year and many of the industry people I had the pleasure to meet, both young and old, are excited and anxious to be part of this French revolution.

More on that later...

A Look at Nook: After Upgrade #2 (Part One)

The e-Books team at Barnes and Noble was kind enough to send me a Nook e-Reader back in January. I've been using it consistently ever since and feel like I can now give it a fair evaluation. So...here it goes:

When I first opened the box I was struck by the minimal cardboard packaging that housed the clear plastic case protecting the Nook. It looked sleek, advanced, and appeared as if it was floating within the recyclable shell. However, I'm sorry to say my admiration quickly turned to frustration and puzzlement when I found myself unable to easily remove it. I kept wondering if anyone at B&N's headquarters had actually attempted to open this first-hand. I carefully pulled, tugged, lifted, etc. but was so afraid of breaking the device that it literally took me a good 5 to 10 minutes to slowly but surely free it from the clutches of the package. I've heard others complain about having a similar experience so I hope B&N comes up with a better system.

The overall design of the Nook is a cross between a Kindle and an Alex, with an off-white exterior surrounding its dual screens: one black & white for reading and the other a narrow color touchscreen for navigation. It has a nice look and it feels pretty good in your hands. Even so, I immediately bought a cover because besides wanting to keep it protected, to me this makes it feel more like reading a book when held. They range in price from $19.95 to $125.00 and I picked one for $29.95 that I thought would be both simple and functional. I have to say I'm pretty happy with my choice and recommend it if you're a Nook owner that hasn't decided on a cover yet.

My Nook came preloaded with a couple of classics, like Dracula and Little Women as well as a sample chapter from The Lost Symbol, which is great since it gives you a chance to read a little and play around to get familiar with the device before having to buy anything. About a week later I received Pride and Prejudice and every now and then a sample poem, magazine essay, Blog post or some other content will automatically download to the Nook for me to check out and I like that.

I received my Nook after a slew of bad reviews, most notably by David Pogue of The New York Times, and must confess I was wondering if what I was holding in my hands could truly be as bad as Mr. Pogue and others reported. Most of those negative evaluations ran in December and thankfully by the early part of the New Year B&N had introduced a software upgrade to make some much needed improvements. This update launched once I registered the device, but I gotta tell ya, I almost completely missed it because the indicator that it was running appeared in the lower right hand corner of the E-Ink screen within a very small grey box that was difficult to read. But once I discovered this download was processing, I thought to myself, Ah, this will probably resolve the issues everyone's been talking about.

Well, not quite. Yes, a number of bugs were in fact eliminated and slight revisions were introduced, but unfortunately the biggest one requiring immediate attention, the slow refresh of all those tiny black dots that appear as words, go away, and return as an entirely new set of words (we're talkin' about E-Ink here), was still noticeably slower when compared to the Kindle or Sony Reader. As it is, this brief but noticeable two-and-a-half second flash between pages is one of the key things most people find a bit jarring, even when viewed on an e-Reader that's faster, so I was pretty disappointed when B&N delivered a bandaid instead of a real remedy.

But THEN in early February a second upgrade was announced, which I heard about from a tweet by one of the tech publications. I quickly downloaded the upgrade while on a train (again, tiny grey box/hard to see) and wallah!, suddenly my Nook had a slightly new look. The buttons on the color screen were no longer full squares, but were now a bit smaller and rounded. It's curious why this change was made, but my hope is that it demonstrates B&N's ability to take in constructive feedback and then respond to it effectively. It would be interesting to learn if this type of change was made due to "in-store" comments from customers as they were trying out the device. Perhaps a majority of users didn't quite understand what they originally saw on the bottom screen were buttons to be touched. If so, B&N has a unique opportunity to capitalize on the interactions between customer and employee and use them to their advantage.

Additionally, new revisions were made in the form of "wording" to describe functionality. For example, when selecting a title from the My Library menu, the screen displayed a large grey box that originally said something like "Opening program," which seemed cold and impersonal. But now the box reads "Opening your book" or "Opening your document" when viewing a self-loaded PDF. It's nothing earth shattering but these small changes show that B&N is working to make the user experience more inviting, which is nice, but the question must be asked...why is there a loading message at all? The competition has managed to avoid interrupting the user's experience and so should B&N. Oh, and that refresh issue I referred to earlier? It too seems to have been improved but by about a half of a second. So it now takes about 2 seconds to go from page to page on the Nook and about 1 on the Kindle. It's amazing how a split second can make such a difference, but when you're reading for long periods of time, those seconds really add up.

Another problem Barnes & Noble fixed with Upgrade #2 was the retaining of bookmarks within a personal document, which wasn't working beforehand. And this was a big one for me because I read manuscripts on my Nook and really needed this to work properly. And hooray, now it does. I must say B&N deserves credit for making it very easy to upload personal documents on the Nook. I've put on several PDFs by simply dropping them into a folder and to my eye the documents format pretty well. This is one area where Kindle falls short in my book but I'll address that sometime in the future.

Hopefully all the remaining quirks will be addressed with the next few upgrades and the Nook will just keep getting better and better.

Next week I'll focus on purchasing e-Books wirelessly with the Nook, the Google Android O/S that drives the color screen, and the companion e-Reader App for the iPhone.

If you own a Nook, what do you think of it so far?

Enhanced e-Books: What's All the Hubbub!?

This week I attended the Tools of Change conference (TOC) in Times Square, NYC. If you're not familiar with this event, it's a gathering of publishing and technology pros who come together to discuss the current and possible future of books and reading habits. Overall, I thought it was a very good show and was glad I had the opportunity to be there. In addition, I was a speaker taking part in a presentation called "Ten Secrets of Digital Publishing (They Won't Tell You About)", which was given to about 250 people. It was great to see so many folks in the room.

There were several sessions going on simultaneously covering important issues currently facing book publishers such as e-Book formatting, digital printing, social media marketing, etc., bookended by a number of morning and afternoon Keynotes. Some were good, some not-so-good, but each seemed to have one hot topic connecting them in one way or another. And that burning curiosity on the minds of just about everyone there was e-Books, e-Books, e-Books, or more specifically: Enhanced e-Books.

So what exactly is an enhanced e-book? Well, that depends on who you talk to, but generally, it's a reading experience that includes additional bells & whistles such as video, audio, images, and added functionality like the ability to shake, zoom, and more, depending what digital device you're viewing the book on. At the moment, devices using E-Ink technology like the Kindle, Nook, and all Sony Readers, cannot include video. However, these e-readers can display black & white photos, play audio, and also include features like being able to look up the definition of just about any word within the text, which is pretty cool. Obviously you can't do this with a physical book, so even on a basic level, text read on a monochromatic device capable of such a feature is in fact "enhanced." However most, or more likely none, of the titles available from Amazon, B&N, Sony, and others, allow publishers to add things like an exclusive audio of an author reading, or say a photo gallery of locations mentioned in the storyline, which is too bad, because this would emphasize how even reading a book in shades of black can offer more. You can listen to audiobooks on all these devices and the Kindle does use something called text-to-speech technology, but that's not what I'm talking about here. I believe small but effective enhancements like these that don't cost an arm and a leg to incorporate would be appealing to readers and possibly enough to be perceived as adding value.

Don't get me wrong, I'm all for the idea of developing enhanced products like Apps that offer a vast array of multimedia features, but overall, there really isn't any strong proof that the average consumer wants all this extra stuff. Can it be that people just don't realize they want it? Maybe. No-one really knows but we publishers are spending a good amount of cash to find out. There are lots of products available now in the App store produced by companies like Vook, Enhanced Editions, KiwiTech, and many, many others created in conjunction with the publishing house, or in some cases directly with an author, and it's all very interesting to watch. I've been involved in putting together a few Apps: one meant to be a fun, free marketing vehicle, the other a work of fiction by David Morrell called The Spy Who Came for Christmas that includes a book trailer, video interview, audio interview, radio spot, complete audiobook synched with the text, as well as the complete text of an earlier work by the author, all for $15.95, the price of the tradepaper edition. The other I had the pleasure of demonstrating during the TOC conference is called Cathy's Book by Sean Stewart and Jordan Weisman, an intense, content-rich App for teen girls, that's kinda difficult to describe, but here's a video that demonstrates all that it does. And though it's terrific fun and artistically rewarding to work on projects like these, we as publishers need to ask ourselves whether or not the amount of money spent to create books with such interactivity is worth it. In other words...will we make back what we invest?

I can tell you first hand that it takes a tremendous amount of time and effort to make a really great App chock-full of good content. By the time you plan, conceive, gather assets, edit, program, and triple-check your work for quality assurance, 6 to 8 months may have quickly gone by. Plus at the end of all the blood, sweat, and tears there could be a $20K (or more) price tag still to be paid. Honestly, this process has given me pause. And for me the three days I spent at TOC confirmed the most important thing we should do as publishers is to make sure our e-Book files, whether they be .pdf,.ePub, or whatever, are formatted properly, meaning they look as close as possible to the way they do in print. I know of a number of publishers that already take this to heart, but plenty don't, and it's not for lack of concern, but more about lack of awareness. The thing is, if we don't make the basic act of reading digitally a pleasure, why would consumers believe an enhanced version will be any better?

But this isn't easy to do and just thinking about it makes my head hurt.

We're talking about having to focus our efforts on delivering fully formatted files so we know in advance exactly how they will appear on each popular e-reader in the marketplace. We cannot depend on the e-retailers to do this for us. Note I said "popular" e-readers because I've yet to see one person in the real world using a Cool-er, iRex Reader, Alex, or Que, and don't expect to anytime soon, so the immediate need is generally about preparing files for Kindle, Nook, and Sony Reader. But even with just these three main players we're still facing procedures that are extremely time consuming, require additional resources, not to mention production staff members with real editorial sensibilities. Unfortunately sending the exact same .ePub file to B&N (Nook), Sony (Pocket, Touch, Daily Edition), Apple (iPad), isn't going to resolve the issue because each device has it's own way of interpreting the file and most times the text just doesn't look as originally intended. It's enough to make you want to run out of the room screaming! Be that as it may, we have no choice but to address this head on if we expect to build a new digital future for books, whether the landscape be dynamic or monochromatic.

I mentioned the iPad and as you might imagine it was the reading gadget that most everyone wanted to talk about at TOC simply because of all the amazing things publishers are expecting it to do. And with the promise of this incredible tablet looming, one presentation given by inventor, futurist, and author Ray Kurzweil, that really resonated was all about Blio, an eReader software program that displays books three dimensionally and with plenty of enhancements (if desired). But even sans multimedia, this 3D experience developed by the author of The Age of Spiritual Machines, is sure to look great on all tablet computers and may end being one of the best ways to present enhanced e-Books, since Blio can also be used on desktop computers, laptops/netbooks, and mobile devices like the iPhone. Keep your eye on this. It's poised to get a tremendous amount of attention by consumers and the academic community.

I could go on and on and will be revisiting this topic, but in summing up:

1. Publishers need to make sure "straight" (aka vanilla) text e-Book files are properly formatted for ALL e-readers.
2. With great "vanilla" e-Books we can then begin to explore pushing the boundaries of E-Ink devices.
3. Leave the bells & whistles like video, audio, graphics, etc., for Apps and channels like Blio and Zinio.

What do you think?

P.S. - There's another great industry conference that took place this past January called Digital Book World, and if you haven't heard of it, then I recommend you check it out. Much of the above was covered there as well, plus I had the pleasure of being a guest panelist to discuss the ins and outs of online marketing.